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PC Prints

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PC Prints is a print release system put in place as part of the College’s green initiatives. It is designed to help reduce the amount of waste caused by the public printers on campus. It allows students to print to public printers via computers in labs and clusters on campus, students’ personally owned computers, and mobile devices.

Click the links below for more information on:

How PC Prints Works
Printing Costs
Print Driver Downloads
Printer Features and Locations
Guest Printing
Common Issues

How does it work?

Using PC Prints from a Windows or Mac Computer

When you print to a public printer, you will see two prompts. The first asks for either the number on the Visitor Card if you are using it or your Net ID if you have an ID card and are printing from a personally-owned computer. The second displays the cost of your job and your PC Prints account balance.

Once you have printed your document(s), you can then release them at any of the PC Prints printers that are the same type as the one you printed to. You are not restricted to printers only in your current location.

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Using PC Prints from a Chromebook or a Mobile Device

Printing from a Chromebook requires the use of Print Center. See below for more information.

Print Center

Print Center is a feature of PC Prints that allows users to upload and manage their print jobs via the web. It allows users to print documents and images from Chromebooks and smartphones or tablets running Android or iOS (iPhones and iPads).

More information on Print Center

How soon do I need to release my print job?

Unprinted jobs are automatically deleted from the queue after 24 hours.

Printing Costs

Are students charged for printing?

Undergraduate students receive $40 per semester in their PC Prints account. This will allow between 500 and 800 free black and white print jobs per semester.

Graduate and SCE students are required to purchase a Visitor Card and make sure it has a balance in order to print.

Faculty and staff receive unlimited print jobs to the public printers.

What is the PC Prints account?

The PC Prints account is the primary printing account for undergraduate students. Undergrads receive $40 each semester in their PC Prints account. This can be used only for printing to the public printers. All balances are reset to $40 at the start of each semester.

How much do print jobs cost?

  • Black & White, Single-sided – $0.08
  • Black & White, Double-sided – $0.05
  • Color, Single-sided – $0.50
  • Color, Double-sided – $0.25

All costs are per document page (one side of a sheet of paper).

What happens when a student uses up their PC Prints account?

Print jobs will be charged to PC Cash when the PC Prints account is used up. Students will need to be sure they have money in their PC Cash account in order to print. There are cash-to-card machines located in Accinno Hall, the Library, the Ryan Center, and Slavin Center.

Where can I add PC Cash to my card?

  • Accinno Hall, first floor near the vending machines
  • Phillips Memorial Library, first floor near the copy machine
  • Ryan Center
  • Slavin Center, lower level outside McPhail’s

PC Cash can also be added in Student Accounts in Harkins 400 or online at the PC Card website.

Printer Driver Downloads

Use the links below to download the correct drivers for your computer. Downloads available on-campus only.

macOS

Download

Windows 64-bit (most common)

HP LaserJet (black & white)
Xerox (color)

Windows 32-bit (less common)

HP LaserJet (black & white)
Xerox (color)

Do I need Windows 64-bit or 32-bit?

Click here to find out how to tell

Printer Features and Locations

HP LaserJet printers are black & white only.
Xerox printers are color and black & white.

All printers can print double-sided. All general use computers on campus (in computers labs, library computer clusters, and classrooms) default to printing double-sided. If you install the drivers on your own computer, it will NOT default to double-sided. You must change this setting manually on your computer.

Xerox drivers default to printing in color. If you wish to print black & white only to a Xerox printer, you must change this setting manually.

Note: The two smaller Xerox printers, located on the first and second floors of the library near the main stairwell, only print black & white.

Guest Printing

Campus guests and visitors can purchase a Visitor Card that can be used for printing. They must purchase the card for $1 and then add any additional printing funds to the card they may wish to use.

Visitor cards can be purchased at the following locations:

Accinno Hall, first floor near the vending machines
Phillips Memorial Library, first floor near the copy machine

Common Issues

My card is not working. What can I do?

If you received a new ID card recently, it can take up to two hours for it to work with PC Prints.

Our staff is able to release your print job(s) for you. You can see someone in the Helpdesk in room LL25 of the Phillips Memorial Library, at the library circulation desk, or at the Helpdesk Satellite Office in Accinno Hall room 102. The staff in Accinno Hall are only available to assist with this Monday through Friday 8:00 am to 4:00 pm and Sunday 9:00 am to 4:00 pm.

The printer malfunctioned while printing my job. Can it be reprinted?

Yes! We can reprint your job to a functioning printer at no additional cost to you. You can see someone in the Helpdesk in room LL25 of the Phillips Memorial Library, at the library circulation desk, or at the Helpdesk Satellite Office in Accinno Hall room 102. The staff in Accinno Hall are only available to assist with this Monday through Friday 8:00 am to 4:00 pm and Sunday 9:00 am to 4:00 pm.

If you have already reprinted your own print job, we can provide you with a refund. Please send an email to helpdesk@providence.edu with the date and time of the failed print job, along with the approximate cost.