How to Clear Your Web Browser Cache
IT Helpdesk
How to Request Support
Team Dynamix Self-Service
More information on Team Dynamix
Phillips Memorial Library, Room LL25
401-865-HELP
helpdesk@providence.edu
Microsoft Windows
Microsoft Edge
- Open Microsoft Edge.
- Click on the Settings button ( 3 dots, next to each other, to the right of the address bar ).
- Click Settings ( towards the bottom ).
- Under Clear Browsing data, click Choose what to clear.
- Make sure that the first 4 boxes are checked.
- Click Clear.
Internet Explorer
- Open Internet Explorer.
- Click on the Settings button (gear icon to the right of the address bar).
- Choose Internet Options.
- Under the Browsing History section, click on the Delete button.
- Make sure Temporary Internet files and website files, Cookies and website data, History, and Tracking Protection are checked.
- Click Delete.
- Click Apply.
Mozilla Firefox
- Open Firefox.
- Click on the Settings button (3 lines, stacked on top of each other, to the right of the address bar).
- Click on Preferences from the menu.
- Click on Privacy on the left side.
- Under the History heading, choose “clear your recent history.”
- Choose “Everything” from the Time range drop-down menu.
- Make sure Browsing & Download History, Cookies, Cache, and Offline Website Data are all checked.
- Click OK.
Google Chrome
- Open Google Chrome.
- Click on the Settings button (3 dots, stacked on top of each other, to the right of the address bar).
- Click History to expand the sub-menu.
- Click History.
- Click Clear Browsing Data.
- From the Time range drop-down menu, select All time.
- Choose Advanced at the top.
- Make sure Browsing history, Cookies and other site data, Cached images and files, and Hosted app data are all checked.
- Click Clear Data.
Apple macOS
Safari
- Open Safari
- Click Safari on the menu bar.
- Click on Clear History.
- Choose “all history” from the drop-down menu.
- Click Clear History.
Mozilla Firefox
- Open Firefox.
- Click on the Settings button (3 bars, stacked on top of each other, to the right of the address bar).
- Click on Preferences from the menu.
- Click on Privacy & Security on the left side.
- Under the History heading, choose “clear your recent history.”
- Choose “Everything” from the Time range drop-down menu.
- Make sure Browsing & Download History, Cookies, Cache, and Offline Website Data are all checked.
- Click OK.
Google Chrome
- Open Google Chrome.
- Click on the Settings button (3 dots, stacked on top of each other, to the right of the address bar).
- Click History to expand the sub-menu.
- Click History.
- Click Clear Browsing Data on the left side.
- From the Time range drop-down menu, select All time.
- Make sure Browsing history, Cookies and other site data, Cached images and files, and Hosted app data are all checked.
- Click Clear Data.