How to Access Your Email Account

All Providence College Microsoft 365 accounts, including email and OneDrive, are setup with multi-factor authentication (MFA). This requires the use of something you know, which is your password, as well as something you have, such as your phone, in order to access your account while connected to an off-campus network.

The process requires you to use a second step when logging into your Microsoft 365 account. You will automatically be prompted on each device and app you use to access your account. You will be given the option to remember that device or app for 30 days before you are prompted again. See the following links for more information about MFA and your account.

First Time Users
Already have MFA and want to change your settings?
Going abroad without a phone or text plan?
More information

First Time Users

Your email account can be accessed on the Outlook Web App at outlook.office.com.

When accessing your email account with MFA for the first time, you will be prompted to enter additional information for your account. This is the setup process for MFA. You can choose to receive a phone call or a text message. You will see the following prompts.

After you click “Set up,” you will be prompted to enter your phone number and choose a phone call or a text message:

Once the setup is complete, you will receive a call or text, depending on your selection, to verify the phone number.

Already have MFA and want to change your settings?

You can update your MFA sign-in methods at aka.ms/mfasetup. This includes your various methods for authentication and the default method. You will see the following screens when you visit that website:

When you click “Add security info,” you will be given the following options:

Going abroad without a phone or text plan?

You can use the Authenticator app. Set it up before you leave and you’ll be able to use it as an alternative method of authentication. See our MFA page for more information.

More information

More information about features of your Providence College email account, including how to add it to email clients, can be found at our Email page.