Email Account Information

Checking your email

On the web at outlook.office.com

Using a client: Email Client Configuration

Changing your password

Visit portal.office.com and click on the gear. You should see a link to change your password.

If you forgot your password, please visit passwordreset.microsoftonline.com.

Update multi-factor authentication (MFA) settings

Users wishing to update their MFA settings, such as changing a phone number or adding another authentication method, should edit your sign-in info at aka.ms/mfasetup. Please note that you should not use your office phone as a method for authentication. We also do not recommend using a landline phone as you will not be ab​le to authenticate if you are traveling.

Please visit our MFA page for information on additional methods of verification.​

Access while abroad

If you will not have the ability to receive the MFA text message on your phone while traveling or studying abroad, you can use the Microsoft Authenticator app. Please visit our MFA page for more information.

Storage limits

Student​​​ email accounts have 50 GB of storage.

Faculty and staff email accounts have 100 GB of storage.

This includes all email folders, including Sent Items and Deleted Items. We recommend you regularly empty your Sent Items and your Deleted Items. We also recommend that you do not use your email account as file storage. If you send yourself attachments, be sure to delete those emails. You should use OneDrive for file storage.

Email size limit for sending/receiving

There is a size limit of 35 MB for emails sent or received through your PC email account. This includes the body of the email, attachments, and a small amount of overhead.

Email Forwarding

Per the Acceptable Usage Policy for Information Technology, automatic forwarding of your email account to an external address is not permitted, including through the use of Inbox Rules.

Email Retention

In compliance with the College’s Record Retention and Destruction Policy, all individual email messages older than seven (7) years will be automatically and permanently deleted.

Automatic Replies (aka out-of-office messages)

Outlook Web App

1. Visit the Outlook Web App at outlook.office.com.
2. Click on the gear icon in the upper right-hand corner.
3. Choose “View all Outlook settings” at the bottom.
4. Click on Automatic Replies.

Microsoft Outlook for Windows

1. Click on File.
2. Click on Automatic Replies.

Microsoft Outlook for macOS

1. Click on the Tools ribbon in the toolbar.
2. Click the Out of Office button.
3. Select the account for which you’d like to set an automatic reply on the left.

Security features and spam filter

Please see Email Security Features​ for more information.