Remote Access VPN
IT Helpdesk
How to Request Support
Team Dynamix Self-Service
More information on Team Dynamix
Phillips Memorial Library, Room LL25
401-865-HELP
helpdesk@providence.edu
Remote access, reserved only for mission critical staff access, is available through zScaler. This is only necessary if you require access to Banner or other campus-only services such as a network drive with files you are not able to move to OneDrive or Teams. If you require it only for access to files on your network drives, we request that you move those files to OneDrive or Teams for editing and sharing among those who require access.
zScaler Services, Usage, and Troubleshooting