User Accounts & Passwords
IT Helpdesk
How to Request Support
Team Dynamix Self-Service
More information on Team Dynamix
Phillips Memorial Library, Room LL25
401-865-HELP
helpdesk@providence.edu
Single Sign-On (SSO)
Most resources use a single sign-on (SSO) for access. Providence College uses Microsoft 365 for SSO. For any resource that uses SSO, you will see a similar sign-in page and might be prompted for MFA.
Primary Resources using SSO
- Sakai
- Canvas
- CyberFriar
- Banner
- Zoom
- MyPC Portal
- Microsoft Office Suite
- Adobe Creative Cloud Suite
- Other college web resources
See the section on CyberFriar below for more information about signing into CyberFriar.
What is my Net ID?
Your Net ID is the first part of your email address, before the @ symbol. It is used to sign onto computers on campus, the PC-Secure wireless network, and a handful of other resources that are not tied to SSO.
The password for both SSO and your Net ID is linked. If you change one password, you change both.
Password Requirements
Your Net ID password must meet the following requirements:
- Must be at least 10 characters
- Must not be one of your previous 24 passwords
- Must not contain any part of your Net ID or name
- Must not include the words “providence” or “friars”
I forgot my password. How do I reset it?
For any service that requires your Net ID password, you can reset it by visiting passwordreset.microsoftonline.com.
If you are unable to use the self-service password reset utility, call the Helpdesk at 401-865-4357 or visit us in room LL25 of the Phillips Memorial Library.
